Frequently Asked Questions (FAQ)

Here are answers to some of the most common questions our patients ask. If you don’t see your question here, feel free to contact us directly.

• ​General Questions

What is Medical Tourism?

Medical tourism refers to traveling to another country to receive medical, surgical, or wellness treatment, typically combining care with travel, accommodation, and post-treatment support.

Why choose Flycare for international treatment?

Flycare partners with highly qualified doctors and internationally accredited hospitals to deliver premium care. Our network includes specialists across many fields, and we ensure your journey is supported from start to finish.

Can I opt for treatments beyond conventional medicine?

Yes. Along with allopathic options, we also facilitate wellness therapies—like yoga, Ayurveda, naturopathy, and integrative medicine—depending on your preference and condition.

Are these hospitals internationally accredited and well equipped?

Absolutely. We evaluate and partner only with hospitals meeting international standards (e.g. NABH, JCI). You’ll get clinic credentials, facility images, and detailed quality information before making decisions.

What documents are essential for a medical trip?
  • Medical history, reports, imaging, test results
  • Identity proofs (passport, national ID)
  • Passport-size photographs
  • Valid passport (at least 6 months, blank pages)
  • Insurance documents (if applicable)
  • Invitation letter from the hospital
  • Proof of funding / bank statements (for longer treatment stays)
How long does the admission and treatment process take?

It depends on your health condition. After your medical consultation and diagnosis, procedures are scheduled quickly—many diagnostic and treatment slots are available without long wait times. Your full timeline will depend on the treatment plan you choose.

How much can I save compared to treatment in my home country?

Savings vary by procedure and location—but many patients save 30–60% or more. Factors include local cost of care, hospital tariffs, and currency exchange. Your personalized estimate will give you more clarity.

• Treatment-Related Questions

How do I find good doctors and hospitals via Flycare?

After your consultation, our medical team assesses your case and suggests specialists. We present multiple hospital and doctor options with full profiles and help you choose what fits best.

Who manages my case during the trip?

You’ll be assigned a dedicated case manager who coordinates all aspects—hospital communications, appointments, travel, local support, and post-care follow-up.

Can I request a second opinion?

Yes — we encourage it. You may be scheduled with multiple specialists so you can compare opinions, treatment approaches, and cost options.

Will I get a cost estimate ahead of time?

Yes. Once your medical information is reviewed, we provide a detailed cost estimate covering hospital treatment, doctor fees, accommodation, logistics, and any additional services.

Is my existing health insurance valid for treatment abroad?

It depends on your insurer. We help you check whether you have international coverage or reimbursements. You should confirm with your insurance provider before proceeding.

• ​​Medical Visa Related Questions

Do you assist with medical visas?

Yes. As soon as you decide to proceed, we provide the necessary invitation letters and documentation required by embassies/consulates.

What documents are required for a medical visa?
  • Valid passport
  • Passport photos
  • Medical reports and diagnostics
  • Reference from your home country physician
  • Invitation letter from a certified hospital
  • Details of attendant (if any) and relationship documents
Who is eligible for a medical visa?

You generally need to show preliminary medical advice from your country, objective treatment need abroad, and admission confirmation from a recognized hospital. Requirements vary by country.

Can I enter multiple times on a medical visa?

Often, yes — many countries allow up to 2-3 entries for medical visa holders in a year. Extensions may be possible depending on your condition and treatment schedule.

What if I need to extend my stay?

Extensions are usually possible via the local immigration or registration authority (e.g. FRRO in India). We assist in obtaining the required documentation from the hospital to support the extension request.

• ​Travel & Stay Questions

What happens on arrival?

A Flycare case manager will welcome you at the airport, arrange your transport to accommodation, and support your movement to medical appointments.

Do you arrange airport transfers and local transport?

Yes. We arrange pick-up (or ambulance, if needed) and all transportation between your hotel, hospital, diagnostic centers, and other destinations during your stay.

How are appointments scheduled?

Once optimal hospital/doctor options are chosen, we coordinate and fix dates for diagnostic tests, consultations, procedures, and follow-ups — sometimes even before your arrival.

What kind of accommodations will I get?

We work with trusted hotel chains, serviced apartments, and partner guesthouses. You’ll get options based on your comfort, proximity, and budget.

What about communication or language assistance?

Most hospital staff speak English, but if translation is needed in other languages, we arrange interpreters or multilingual support for you.

What happens if complications arise?

While hospitals are chosen for quality and safety, medicine inherently carries risks. In case of complications, your case manager and hospital staff will coordinate with you promptly and transparently.

Are VIP facilities available for international patients?

Yes. We help you access VIP amenities, private suites, and premium care options wherever possible, to make your stay more comfortable.

Will medicines and pharmacies be accessible?

Most hospitals have in-house pharmacies for convenience. Your case manager can also help locate external pharmacies if needed.

• ​​​Post-Treatment Questions

What payment methods are accepted?

Major international modes of payment are accepted — credit/debit cards, wire transfers, online banking, or cash (depending on local regulations).

Do you assist with discharge formalities?

Yes. Your case manager handles hospital discharge paperwork, billing, final reports, and any follow-up instructions so you and your companions don’t have to worry.

Can I explore the country / sightseeing during my stay?

Yes — if your health allows, we offer optional excursions and cultural tours. Speak with your case manager to arrange them.

What about follow-up care once I return home?

We continue supporting you remotely. You can have teleconsultations, get help with local follow-ups, share reports, and get guidance for ongoing care even after returning.